Can you return a SCUF controller? - Gaming FAQ (2024)

You have 30 days, from the day of delivery, to return your controller to us.

What is the SCUF policy?

During the Warranty Period, we will cover in-bound and out-bound ground shipping costs for the country to which your New Product or Refurbished Product was originally shipped when purchased for the return of your New Product or Refurbished Product for repairs submitted through SCUF Gaming’s RMA process.

What is SCUF cancellation policy?

Your order can be canceled and refunded in full. Your order is in production but has not yet shipped: Your order can still be canceled, but a restocking fee of 15% may apply (unless your controller is a pre-configured model).

How long is a SCUF controller warranty?

For all new Instinct Controllers and Reflex Controllers purchased on January 1, 2023 or later from the SCUF Gaming webstore or an Authorized Reseller, the Warranty Period is 1 year (12 months) beginning the date the Instinct Controller or Reflex Controller was received by you unless otherwise required by law.

Are SCUF controllers legal?

Each SCUF controller is fitted with a unique, tamperproof SCUF seal of approval. This guarantees the controller was built by a certified SCUF technician. Ensuring the controller is legal to use at major tournaments including Call of Duty League, Gfinity, ESL, SFCO, EGL and more.

Can I return my SCUF controller?

Can you return a SCUF if you don’t like it?

You can return the item(s) to us within 7 working days of receipt for an exchange. Faulty Goods: You have the right to return any faulty goods within 30 days. Please keep all warranty information that accompanied your item.

Can u get banned for using a modded controller?

Licensed mod controllers don’t get you banned; many pro gamers use them, and it’s not cheating to use them professionally. Whether playing with moded controllers is cheating depends on every person’s perspective. But everything that disturbs fair gameplay is cheating.

How long does a SCUF last?

The lifespan of a SCUF thumbstick will depend on how often you use your controller and whether you are hard or light on your thumbstick pressure. Similar to a marathon runner with running shoes, if you game 8 hours a day and are heavy on your thumbsticks, then maybe only a few months.

How long does a SCUF repair usually take?

This process usually takes 3-4 business days from the day your controller is received at our facility.

Is it hard to get used to a SCUF controller?

With regular practice, it can take up to two weeks to be completely used to them. Jump, Crouch/Slide, Swap Weapons, and Reload/Interact while having your thumb on the thumbstick ready for anything that comes your way.

How do I return a SCUF order?

How do I return my order for a refund?

  1. First and Last Name.
  2. Order Number (if available)
  3. Seal of Approval number.
  4. A detailed explanation of why you are returning your device and requesting a refund.

What is the return and cancellation policy?

A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursem*nt. It includes information about how long your customer has to make the return and which items are included or excluded from the policy.

Is cancel the same as refund?

Cancelling an order will automatically refund the customer in the full amount – including any shipping or taxes paid. Refunding an order is really more like returning an order.

How long does it take to get a refund from SCUF?

All refunds are usually issued after your controller has been received and inspected by our team. This process generally requires 5 to 7 business days from when it is received in our facility.

Who is SCUF owned by?

In December 2019, SCUF Gaming was acquired by CORSAIR, and remains a separate brand within CORSAIR.

What does SCUF stand for?

Slow continuous ultrafiltration (SCUF) is a method employed to remove volume by taking off fluid filtered by a dialysis membrane by convective force.

Does SCUF controllers have lifetime warranty?

For all new Instinct Controllers and Reflex Controllers purchased January 1, 2023 or later from the SCUF Gaming webstore or an Authorized Reseller, and for all Envision Products purchased from the SCUF Gaming webstore or an Authorized Reseller, the Warranty Period is 1 year (12 months) beginning the date the Instinct …

Do SCUF paddles break?

So I recently ordered the new Scuf Prestige and have had huge issues with it. I’ve had to send it back twice for a broken D-Pad and a broken analog stick.

Do SCUF controllers shoot faster?

SCUF’s Trigger Control System reduces the amount your trigger has to travel past the activation point, so you can shoot and aim faster.

Are SCUF controllers high quality?

trusted by the pros. endorsed by the leagues. Back control functions and trigger mechanisms have become the de facto in esports, where 90% of professional gamers use SCUF features. Each SCUF controller is fitted with a unique, tamperproof SCUF seal of approval.

Do pros use SCUF?

Do all CoD pros use scuf? Literally almost all of them. That being said, scump has a scuf without paddles because he plays claw. Scump doesn’t use paddles on his because he plays claw, but almost all pros who don’t play claw (basically everyone except JKap and Scump) use scufs.

Is SCUF Pro worth it?

This is certainly the best controller I have ever owned. Yes its pricey but if that’s not an issue I would recommend it to anyone. It feels great, everything works perfectly and I can’t imagine going back to a different controller after using this one.

Can Xbox detect a modded controller?

No, it’s not cheating to use a custom mod controller; it’s completely allowed to use a mod controller; a large number of players are using SCUF and Xbox elite. There is only one type of mod controller that constantly come under criticism. No robust mechanism detects whether a player is using a mod.

Can Activision detect modded controllers?

Can Activision detect modded controllers? Though the third-party hardware focuses on modifying the controller, MW2 and Warzone 2.0’s Ricochet anti-cheat software can now apparently detect its use.

Is it cheating if you use a modded controller?

Licensed mod controllers don’t get you banned; many pro gamers use them, and it’s not cheating to use them professionally. Whether playing with moded controllers is cheating depends on every person’s perspective. But everything that disturbs fair gameplay is cheating.

Can you return a SCUF controller? - Gaming FAQ (2024)
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